Delivery Service and Disclaimer

Trayvino Wine Company strives to provide best-in-class service, and we value all our clients equally. We pride ourselves on our professionalism and high business standards. Your feedback is welcome. Please contact our owner and President, Tracy Noseworthy, at Tracy@trayvinowines.com or 905-717-5216, Monday to Friday, 9:00 AM – 5:00 PM.

Trayvino Wine Company does not directly sell beverage alcohol; we act as a facilitator to arrange for our customers to purchase it through our agency from the LCBO.

Purchasing:

  • Customers must be of legal drinking age to purchase wine in Ontario. The legal drinking age is 19+.

  • Customers can only purchase wine within the province of Ontario.

  • All customer information will be kept securely and confidentially, and will not be disclosed to any third party at any time.

  • Wines in the Trayvino Wine Company Consignment and Private Order programs may be purchased by the case only.

Pricing:

  • The LCBO requires that all pricing be broken down on each invoice and fully disclosed to each customer.

  • Trayvino Wine Company's Consignment Licensee price includes the LCBO Landed Price and Service Fee.

  • The Service Fee includes LCBO levies, LCBO storage and handling fees, LCBO lab testing, LCBO administrative fees, research and customer service fees, as well as Trayvino Agency fees.

Payment:

  • Payment is due on or before delivery of any product.

  • We accept cheque, MasterCard, Visa, or Electronic Money Transfer.

  • A 9% interest charge will be applied to all invoices 29 days overdue.

Delivery:

  • We offer delivery services across Ontario to residential and commercial buildings.

  • A delivery fee of $15.00 CAD for the first case is charged in the Greater Toronto Area. We offer free delivery with the purchase of two or more cases within the GTA.

  • A delivery fee of $20.00 CAD per case is applied to all orders requiring delivery outside of the GTA. We offer complimentary delivery with the purchase of two cases across Ontario.

  • Delivery hours: Monday – Friday, 9:00 AM – 5:00 PM.

  • Delivery is not guaranteed due to unforeseen circumstances; however, we will do our best to accommodate.

  • Signature is required for all deliveries.

  • Prices and vintages are subject to change without notice.

Please enjoy our products responsibly